Privacy Policy

1. Introduction

NAVAKYA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Information: Name, email address, phone number, shipping address, and billing information when you make a purchase
• Payment Information: Credit card details and payment transaction history
• Device Information: Browser type, operating system, and IP address
• Usage Data: Pages visited, time spent on pages, links clicked, and search queries

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you regarding your purchase or account
• Provide customer support and respond to inquiries
• Send newsletters, promotional content, and marketing materials (with your consent)
• Improve our website, products, and services
• Prevent fraudulent transactions and ensure security
• Comply with legal obligations

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption to safeguard sensitive data such as credit card information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors, shipping companies, and customer support platforms. These service providers are contractually obligated to use your information only for the purpose of providing services to us and are required to maintain the confidentiality of your information.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. You can control cookies through your browser settings and choose to disable them if you prefer. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@navakya.com | WhatsApp: +91 9579 004 322

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.